10 Best Chatbot Builders 2024: Design Guide

Looking for the top chatbot builders in 2024? Here’s a quick rundown of the best options:

ManyChat – Best for Facebook/Instagram marketing
Tidio – Easy all-in-one solution for small businesses
Chatfuel – Specialized Facebook Messenger bots
Intercom – Comprehensive customer communication platform
Botpress – Advanced AI chatbots for developers
ChatBase – Simple AI chatbots with quick setup
Botsonic – Personalized AI chatbots
WATI – WhatsApp-focused engagement
Landbot – No-code chatbots for multiple channels
AI WarmLeads – Re-engaging website visitors

Key factors to consider:

Ease of use
AI capabilities
Integrations
Pricing
Channels supported

Quick Comparison:

Platform	Best For	Pricing	Key Feature
ManyChat	Social media marketing	From $15/mo	Visual flow builder
Tidio	Small businesses	From $39/mo	All-in-one solution
Chatfuel	Facebook Messenger	From $15/mo	Open-ended conversations
Intercom	Enterprise	From $39/user/mo	Full communication suite
Botpress	Developers	Free – Custom	Advanced AI capabilities

Choose based on your specific needs, budget, and technical skills. Test free plans when available to find the best fit.

1. ManyChat

ManyChat is a top-notch chatbot builder for businesses that want to boost lead generation and customer engagement. It lets you create automated chats on Facebook Messenger, Instagram, and WhatsApp.

Here’s what makes ManyChat stand out:

Growth Tools: These are ManyChat’s secret weapon for turning visitors into subscribers. You can set up a pop-up with a discount offer, then use rules to send new subscribers a welcome series. It’s like having a 24/7 sales team working for you.

Visual Flow Builder: No coding needed here. You can create complex conversation paths with just a few clicks. It’s like drawing a map of your customer’s journey.

Automation: The "Default Reply" feature is like having a tireless assistant. It can answer FAQs, collect info, and nurture leads – all on autopilot.

Comments Growth Tool: This tool is a game-changer. It automatically replies to Facebook comments, pulling users into a conversation with your chatbot. It’s like casting a wider net for leads.

Integrations: ManyChat plays nice with e-commerce platforms and CRM systems. This means you can keep all your customer data in one place, making it easier to create a smooth customer experience.

Pricing: ManyChat offers a free plan for beginners. Their Pro plan starts at $15 per month and grows with your business.

"Automating your chat marketing strategy is like setting up personalized journeys for your customers." – Fara Rosenzweig, Head of Content at ManyChat

Keep in mind, ManyChat shines with scripted conversations and conditional branching. It’s not the best for handling complex, open-ended questions. But for businesses with clear customer journeys? It’s hard to beat.

2. Tidio

Tidio is a chatbot builder that’s easy to use and won’t break the bank. It’s perfect for businesses that want to boost their customer communication. Tidio combines live chat, AI chatbots, and email marketing in one package, making it great for getting leads and helping customers.

What makes Tidio special?

You can set up a chatbot in about 5 minutes, no coding needed
It has a drag-and-drop tool for creating chat flows
An AI chatbot called Lyro handles customer questions and gets smarter over time
You can see who’s on your website and start chats with them
Your chatbots can work on your website, Facebook, Instagram, and WhatsApp

Tidio is all about keeping things simple. Seth, who runs Camp Arrowwood, says: "Tidio is one of the most simple programs I’ve ever used." This makes it a top pick for smaller businesses that don’t have big tech teams.

How much does it cost?

Tidio has different plans to fit your needs:

Plan	Monthly Price	Yearly Price	What You Get
Free	$0	$0	100 visitors, basic stuff
Starter	$39	$32.50	2,000 visitors, some analytics
Team	$79	$65.83	15,000 visitors, advanced features
Scale	$399	$332.50	Unlimited visitors, special support

You can try the free plan to see if you like it. If you need more, the paid plans give you extra features and let you handle more visitors.

Does it work with other tools?

Yep! Tidio connects with over 30 popular tools like Shopify, WordPress, and HubSpot. This means you can easily add Tidio to the tools you’re already using.

What about AI?

Tidio’s AI chatbot, Lyro, is pretty cool. It can handle most regular customer questions on its own and gets better the more it’s used. This can really help take the load off your customer service team.

Marianela F., a Water Treatment Consultant, says: "Tidio is an efficient and stable platform, it has analytical tools to understand the behavior of our customers and make constant improvements in our service processes."

While Tidio might not have all the fancy automation that ManyChat does, it’s super easy to use. This makes it great for businesses that want to quickly set up effective chatbots. With its mix of live chat, AI bots, and email marketing, Tidio gives you everything you need to engage customers and get more leads.

3. Chatfuel

Chatfuel is a chatbot builder that’s making waves in the world of Facebook Messenger marketing. Since 2015, it’s been the go-to choice for companies big and small – we’re talking Adidas, TechCrunch, and even LEGO.

So, what’s the big deal? For starters, it’s super easy to use. You don’t need to be a coding wizard to create complex chatbots. Just drag, drop, and you’re good to go. It’s perfect for marketers who want to jump into chatbot marketing without the headache.

But here’s where it gets really cool: Chatfuel can handle open-ended questions like a champ. It groups similar keywords together, which means your bot can have more natural conversations with users. It’s like giving your bot a crash course in small talk!

"Chatfuel shines when it comes to handling open responses. It can even offer a full AI chat experience to your users."

Now, let’s talk about what Chatfuel can do for your business:

It’s a lead-generating machine, working 24/7 to collect and qualify leads.
It’s your tireless customer support rep, answering common questions instantly.
It’s your sales funnel on autopilot, right there in Facebook Messenger.
And if you’re in e-commerce? It plays nice with platforms like Shopify to make shopping a breeze.

But don’t just take my word for it. Check out these numbers:

Chatfuel bots can get up to 80% open rates for messages. Compare that to the measly 20% average for emails. And when it comes to click-through rates on messages with links? We’re talking 35%, which blows the 2% email average out of the water.

Want a real-world example? A Nissan dealership in Israel used a Chatfuel bot to confirm car availability and book test drives. The result? They sold 10 cars in just one month, raking in $380,000.

Or take Tacobot, a marketing agency that uses Chatfuel for insurance and real estate clients. They’re getting high-quality insurance leads for $2-5 each, and high-intent real estate leads for under $10.

Price-wise, Chatfuel starts at $14.39/month for 500 conversations on Facebook and Instagram. If you want to add WhatsApp to the mix, plans start at $41.29/month for 1,000 conversations.

Just keep in mind, Chatfuel’s main focus is Facebook Messenger, Instagram, and WhatsApp. If you need to chat on other platforms, you might need to look elsewhere.

Bottom line? If you want to up your lead generation and customer engagement game, Chatfuel’s worth a look. It’s easy to use, packed with AI-powered features, and has the results to back it up. In the chatbot builder market for 2024, Chatfuel’s definitely a contender.

4. Intercom

Intercom isn’t just another chatbot. It’s a full-blown customer communication powerhouse that brings together support, marketing, and sales in one place. Think of it as your all-in-one tool for boosting leads and keeping customers happy.

What’s cool about Intercom? It’s like a Swiss Army knife for customer engagement. Chat, email, social media – you name it, Intercom’s got you covered. Your team can jump in and help customers in real-time, no matter where they’re reaching out from.

Now, let’s talk about Fin, Intercom’s AI chatbot. This little digital helper is no joke:

It’s tackled over 8 million customer questions
Saved support teams a whopping 670,000 hours
Solves 42% of issues without a human stepping in

But Intercom’s not resting on its laurels. They’ve just rolled out Fin AI Copilot, a sidekick for your support agents. Early users are seeing a 31% boost in efficiency. That’s like adding extra hours to your day without hiring more people.

Here’s how Intercom’s pricing breaks down:

Plan	Price (per user/month)	Who’s it for?
Essential	$39	Small businesses and startups
Advanced	$99	Pro teams with bigger needs
Expert	$139	Large companies wanting the works

Got a startup? Intercom’s got your back with their Early Stage Program – just $65/month for the first year.

But here’s where Intercom really shines: it plays nice with others. With over 250 integrations (think Slack, Salesforce, WhatsApp), it fits right into your existing setup. No more juggling a dozen different tools.

Bob Wallis from Intercom points out something smart about their AI: "Fin’s not afraid to say ‘I don’t know’ and pass the baton to a human when it’s stumped." That’s huge for keeping customers happy and informed.

Looking to generate more leads? Intercom’s Business Messenger is your secret weapon. Stick it on your high-traffic pages, set up some smart triggers, and watch those visitors turn into leads.

Kamil Rejent, who runs Survicate, swears by Intercom: "It’s saved us a year’s worth of work for each of our teams since 2015." That’s a lot of time (and money) saved.

Bottom line: Intercom’s not the cheapest option out there, but it’s a heavyweight when it comes to features and efficiency. If you’re serious about upping your customer engagement game, it’s definitely worth a look.

5. Botpress

Botpress is an open-source chatbot builder that packs a punch. It lets you create smart, customizable chatbots without coding. It’s great for both entrepreneurs and developers.

What makes Botpress cool:

It’s open-source, so you can tweak it however you want
It uses AI for smarter conversations
You can use your bot on websites, Facebook, WhatsApp, and more
It’s easy for developers, but non-techies can use it too

But here’s the kicker: Botpress isn’t just for chatting. It’s a lead generation machine. It can plug into your existing systems and automate your whole lead capture process.

"Botpress has an easy-to-use flow builder, pretty advanced testing capabilities, many chatbot elements, you can ask questions to users and store the answers in attributes, automatically translate messages, have extremely advanced AI capabilities, publish your chatbot on 10 channels and easily integrate with other applications using Zapier." – Botpress Review Author

How much does it cost?

Botpress has a free plan to get you started. Here’s how the pricing looks:

Plan	Messages/Month	Price	What you get
Free	2,000	$0	5 bots, 3 collaborators
Custom	5,000	$10	Pay as you grow
Team	250,000	$495	20 bots, live chat, custom analytics

Does it actually work?

While we don’t have tons of case studies, Botpress users say it’s great for getting leads and talking to customers. The AI (powered by OpenAI) makes conversations feel more natural, which helps guide people through your sales funnel.

How to start with Botpress:

Pick Botpress Cloud or host it yourself
Choose a template (like a shopping helper or banking support)
Make your bot look good and work how you want
Test it out
Launch and start chatting with leads!

Botpress works in over 100 languages, so it’s great for global businesses. And if you get stuck, there’s lots of documentation and a helpful community.

Botpress might not be as famous as some other chatbots, but don’t let that fool you. It’s powerful, flexible, and easy to use. Whether you want to help customers, get leads, or create a unique chat experience, Botpress can handle it.

6. ChatBase

ChatBase is shaking things up in the world of AI chatbots. It’s a no-fuss platform that lets you build a chatbot in minutes. Perfect for small businesses or AI newbies.

What’s cool about ChatBase? It learns from your stuff. Feed it your website, docs, or FAQs, and it’ll chat like it’s part of your team.

Here’s what ChatBase costs:

Plan	Price (Monthly)	Message Credits	Chatbots
Free	$0	20	1
Hobby	$19	2,000	2
Standard	$99	10,000	5
Unlimited	$399	40,000	10

ChatBase speaks your language – well, 95 of them. Got customers around the globe? No problem.

But it’s not just about chit-chat. ChatBase is a lead-catching machine. It grabs info from your visitors and sends you daily updates. Your sales team will love it.

"Chatbase helps you provide personalized customer interactions and automate tasks, giving your online presence a conversational touch." – Chatbase Review

Now, ChatBase isn’t perfect. It’s not big on fancy marketing tricks or custom chat flows. And if you’re after live chat, you’ll need to look elsewhere.

Want to make ChatBase work harder for you?

Keep an eye on those Chat Logs. The more you tweak, the smarter your bot gets.

Hook it up to your other tools. ChatBase plays nice with Zapier, Slack, and Facebook Messenger.

Dig into the analytics. They’ll show you what’s working and what’s not.

Make it look like home. Change the colors and slap on your logo.

ChatBase might not have all the bells and whistles, but it’s easy to use and loves data. If you want to catch more leads without the headache, give it a shot.

7. Botsonic

Botsonic is shaking up the chatbot world. It’s a no-code AI builder that lets you create smart, custom chatbots in minutes. Perfect for businesses wanting to boost lead generation and customer support without coding headaches.

What’s Botsonic’s secret sauce? Personalization. Feed it your website content, docs, or FAQs, and it’ll chat like it’s part of your team. This GPT-4 powered assistant delivers human-like conversations that handle a wide range of customer queries.

But Botsonic isn’t just about chat. It’s a lead-catching machine that can impact your bottom line. You can capture lead info through custom fields, making it a valuable tool for growing your customer base.

Let’s talk numbers:

Plan	Price (Monthly)	AI Messages	Users
Free	$0	100	1
Starter	$49	2,000	3

The free tier is great for small sites or businesses just testing the waters. But if you’re serious about scaling, the Starter plan at $49/month gives you 2,000 monthly AI messages and support for three users.

"If you can get qualified leads from it, Botsonic starts paying for itself." – Botsonic Review

This quote nails it. Botsonic isn’t just a cost; it’s an investment in your business growth.

Maggie Blaha, a hospitality business owner, shared her experience:

"We used Botsonic for our concierge services. The AI copilot was a hit. Its personalized recommendations and real-time engagement boosted guest experiences. We’ve seen a 40% increase in guest satisfaction scores since implementation."

That’s real-world impact that can transform your business.

Want to make Botsonic work harder for you? Try these:

Review chat history to fine-tune your bot’s performance.
Use multilingual support to engage a global audience.
Use Captcha to filter out spam.
Track user interactions and conversions with real-time analytics.

Botsonic plays well with others too. It integrates with WhatsApp, Facebook Messenger, Slack, and Zapier, creating a smooth experience for you and your customers.

Botsonic isn’t just about automation; it’s about enhancing human interactions. By handling 70% of customer queries automatically, it frees up your team for more complex issues that need a personal touch.

While it might not have all the fancy features of some competitors, Botsonic’s simplicity and effectiveness make it a strong contender. If you want to boost leads, streamline support, and create personalized user experiences, Botsonic deserves a look.

8. WATI

WATI (WhatsApp Team Inbox) is a customer engagement platform that uses the WhatsApp Business API. It’s a one-stop shop for sales, marketing, and customer support on WhatsApp.

WATI’s big selling point? It turns WhatsApp into a lead-generating machine. With 2 billion+ WhatsApp users worldwide, that’s a lot of potential customers.

Here’s what makes WATI stand out:

All-in-One Inbox: Your team can work together in one place. No more lost customer messages.

Smart Automation: Build chatbots without coding. These bots can handle questions, qualify leads, and even make sales.

CRM Integration: WATI works with Zoho, HubSpot, and Salesforce. Your customer data stays in sync across platforms.

Multichannel Support: While it’s all about WhatsApp, WATI also handles Facebook Messenger.

Now, let’s talk money. WATI has different plans for different sized businesses:

Plan	Monthly Price	What You Get
Growth	$30	5 users, 1,000 free chatbot sessions
Pro	$72	5 users, 2,000 free chatbot sessions
Business	$204	5 users, 5,000 free chatbot sessions

Each plan gives you 1,000 free service chats per month. Need more? You’ll pay Meta’s price plus a bit extra.

Is WATI worth it? Here’s what one user says:

"WATI empowers businesses to leverage WhatsApp for sales, marketing, and customer support activities. It’s been a game-changer for our customer engagement strategy."

WATI’s making waves. It’s the main WhatsApp tool for nearly 4,000 small and medium businesses across Asia, Latin America, and Europe, Middle East, and Africa.

Want to get the most out of WATI? Try these tips:

Use broadcasts to send messages to up to 100,000 people at once.
Check the analytics dashboard to see how your campaigns and agents are doing.
Use pre-written responses for quick, consistent customer chats.

WATI might cost more than some other options. But with its features and lead-generation potential, it’s a strong player in the chatbot market. If you’re serious about using WhatsApp to grow your business, WATI gives you the tools to turn chats into leads.

9. Landbot

Landbot is shaking up the chatbot world. How? With a no-code platform that lets you create smart chatbots in minutes. It’s a game-changer for businesses aiming to boost lead generation and customer support.

What’s Landbot’s secret sauce? Flexibility. You can build chatbots for your website, WhatsApp, and Facebook Messenger – all from one dashboard. No coding skills? No problem. The drag-and-drop interface lets you create complex conversation flows without writing a single line of code.

Let’s talk results. Landbot users have seen:

3x more leads through engaging, human-like chats
9% conversion rate for AI-booked appointments
One client automated 350,000 inquiries in just 4 weeks

But don’t take our word for it. Here’s what users say:

"Landbot helps us capture high quality leads." – Pradikta A., Growth Manager

"We created relationships with customers & helped them in times of need" – Conversion Specialist, Allianz Benelux

Now, let’s break down the pricing:

Plan	Price (Monthly)	Chats	Key Features
Free	€0	100	Basic web chatbot
Starter	€40	500	Web + Facebook, 20 AI chats
Pro	€100	2,500	Web + Facebook + API, 30 AI chats
Business	€400+	Custom	All channels, dedicated support

The free plan is great for testing the waters. But if you’re serious about scaling, the Pro plan at €100/month gives you 2,500 chats and more advanced features.

Want to make the most of Landbot? Try these tips:

Use the built-in AI for lead generation and booking appointments.
Integrate with tools like Google Sheets, HubSpot, and Zapier to keep your data flowing.
Test your chatbots thoroughly before going live.

Landbot might not have all the fancy features of some competitors. But its simplicity and effectiveness make it a strong contender. Looking to automate customer interactions and boost your lead game? Give Landbot a shot.

10. AI WarmLeads

AI WarmLeads is changing the lead generation game. It turns website visitors into leads, giving your sales pipeline a boost.

Here’s how it works: AI WarmLeads uses algorithms to find potential customers who left your site without taking action. Then, it sends them personalized messages to bring them back.

Does it work? Let’s look at the numbers:

Companies using AI WarmLeads saw a 10% increase in sales.
One user’s response time dropped from 24 hours to 2 hours, leading to a 15% higher conversion rate in a month.

AI WarmLeads stands out by integrating with your CRM. This means better workflows and data management. It’s not just about getting leads – it’s about nurturing them too.

"AI WarmLeads turns your website visitors into leads." – AI WarmLeads Blog

Here’s how AI WarmLeads compares to other lead generation tools:

Tool	Key Feature	Best For
AI WarmLeads	Website visitor re-engagement	Turning visitors into leads
Drift	24/7 chatbots	Instant lead qualification
Exceed.AI	Automated email sequences	Consistent follow-up

Want to get the most out of AI WarmLeads? Try these tips:

Start small. Test it with a specific part of your website traffic.
Make your outreach personal. Use the data AI WarmLeads gives you to tailor your messages.
Check your analytics often. Look at your dashboard to see what’s working and what’s not.

AI WarmLeads isn’t just about more leads – it’s about better leads. By focusing on visitors who’ve shown interest in your site, you’re targeting people more likely to convert.

While it might not have all the features of a full chatbot, AI WarmLeads’ focus on lead generation makes it a powerful tool for businesses wanting to boost their sales pipeline.

Platform Comparison

Picking the right chatbot builder can make or break your customer service game. Let’s dive into how the top players stack up in 2024.

ManyChat vs Tidio

ManyChat and Tidio are both solid choices, but they’ve got different strengths:

ManyChat:

Automation and AI? They’re all over it.
Visual flow builder for those tricky conversations
Plays nice with tons of other apps
Starts at $15/month

Tidio:

Keep it simple, stupid? That’s Tidio’s motto.
Mixes live chat, chatbots, and email marketing
Watches your visitors in real-time
Starter plan kicks off at $39/month

Seth from Camp Arrowwood can’t stop raving about Tidio: "It’s the easiest program I’ve ever used." If you’re a small outfit without a tech army, Tidio might be your new best friend.

Feature Face-Off

Let’s see how these chatbot champs measure up:

Feature	ManyChat	Tidio	Chatfuel	Intercom
Visual Builder	✓	✓	✓	✓
AI Integration	Advanced	Basic	AI-driven	✓
Multi-platform Support	✓	✓	Limited	✓
Email Marketing	✗	✓	✗	✓
Analytics	✓	✓	✓	Advanced
Free Plan	✓	✓	✓	✗

Show Me the Money

Pricing can be a real head-scratcher. Here’s the lowdown:

ManyChat: Free plan available, paid plans from $15/month
Tidio: Free plan available, paid plans from $39/month
Chatfuel: Free plan available, paid plans from $15/month
Intercom: No free lunch here, starts at $39/month per user

What’s Their Secret Sauce?

Each platform has its own special flavor:

ManyChat: Facebook and Instagram marketing wizard
Tidio: Jack-of-all-trades for small businesses
Chatfuel: Facebook Messenger bot specialist
Intercom: The Swiss Army knife of customer communication

Playing Well with Others

Your chatbot needs to get along with your other tools:

ManyChat: Buddies up with e-commerce and CRM systems
Tidio: Shakes hands with over 30 popular tools like Shopify and WordPress
Chatfuel: BFFs with the Facebook family
Intercom: A social butterfly with over 250 integrations, including Slack and Salesforce

When you’re shopping for a chatbot builder, think about what you need, what you can spend, and how tech-savvy your team is. ManyChat might be your go-to for fancy automation, while Tidio could be perfect if you want to keep things simple and throw in some email marketing.

Key Takeaways

Picking the right chatbot builder can make a huge difference in your lead generation. Here’s what you need to know:

Know what you want. Are you trying to automate support, qualify leads, or boost sales? Your goals should guide your choice.

AI power matters. Chatbots from companies like Intercom and Chatfuel can handle tough conversations and get smarter over time. For example, Intercom’s AI chatbot, Fin, has already tackled 8 million customer questions and saved support teams 670,000 hours. That’s no small feat!

Look for user-friendly options. If you’re not a tech whiz, go for platforms with drag-and-drop interfaces. Tidio lets you set up a chatbot in about 5 minutes without any coding. Easy peasy.

Make sure it plays nice with your other tools. Your chatbot should integrate with your existing systems. ManyChat, for instance, works well with e-commerce platforms and CRM systems. This keeps everything running smoothly.

Watch your wallet. Prices can vary a lot. Some platforms like Chatfuel have free plans, while others like Intercom start at $39 per month per user. Pick a plan that fits your budget and can grow with you.

Personalization is key. Chatbots that tailor their messages tend to do better. AI WarmLeads uses AI to re-engage website visitors with personalized messages. This can help boost your conversions.

Don’t ignore the data. Look for platforms with good reporting tools. This info helps you fine-tune your chatbot over time, leading to better lead generation and happier customers.

Think about multiple platforms. Some chatbots work across different channels. WATI, for example, focuses on WhatsApp engagement. This could be crucial if that’s where your audience hangs out.

FAQs

What is the best tool to build AI chatbot?

Botpress is the top AI chatbot builder in 2024. It’s packed with features for creating smart AI agents that can handle tough jobs. Here’s what you get:

Natural conversations powered by LLMs
Complex decision-making with advanced logic
Accurate info from knowledge bases
Built-in database for managing data
Web browser integration for real-time info
Workflow automation with Zapier and other apps

Botpress is super flexible. You can build chatbots for pretty much any task you can think of.

What is the best platform to build AI chatbot?

The "best" platform depends on what you need and how tech-savvy you are. Here are some top picks:

Botpress: For developers who want full control and advanced AI
ManyChat: For marketers focused on Facebook and Instagram
Intercom: For businesses needing a full customer communication system
Tidio: For small businesses wanting an easy all-in-one solution

When picking a platform, think about:

How easy it is to use
What it can connect with
How much it costs
How smart you need your AI to be

For example, if you’re running a small business and aren’t super technical, Tidio might work better for you than Botpress, even though Botpress has more advanced features.